What is your guarantee?

Your satisfaction is our main priority. If you are unsatisfied for any reason, simply reach out and we will do our best to make it right.

What locations do you service?

We offer inspection services within 50 miles of the Tri-Cities, TN area.

Do you do state inspections?

No. We do not have the licensing and emissions test equipment to offer state mandated vehicle inspections.

Do you offer inspections on RV’s, large trucks, motorcycles or classic cars?

Unfortunately, no. We aim to service the 95% of vehicle buyers looking for a contemporary vehicle. Inspections of RV’s, large trucks, busses, motorcycles and classics require specialty tools and training that we do not possess.

Will you perform a compression or cylinder leak-down test?

No. This type of testing is typically more invasive and time consuming than most sellers will allow us to perform.

How do you inspect the undercarriage of a vehicle?

Our Basic Insight service does not include undercarriage inspection. With our Advanced Insight service, we use a variety of mirrors and cameras to see as much as possible while the vehicle is on the ground. With our Total Insight service, we use jacks and jack stands to raise the vehicle to get a better view of the undercarriage.

How quickly will I receive my inspection report?

We aim to have our inspection report in your inbox within 24 hours, but it sometimes takes as much as 48 hours (or two business days). If we are unable to fulfill your order in that time frame, we will refund your money.

What if the car sells before the inspection?

Placing a deposit on the vehicle you are interested in is highly recommended if the dealer agrees to refund your money if the inspection uncovers something that makes you uncomfortable.

What if something goes wrong after I buy the car you inspected?

We do our best to provide a thorough and detailed inspection of every vehicle. That said, no inspection can uncover every issue — especially if defects are hidden, minor, or temporarily masked. Our goal is to give you the most accurate snapshot of the vehicle’s condition on the day of the inspection.

If you notice something we missed, please don’t hesitate to reach out. We’re committed to improving and will do what we can to make it right.